Privacy Policy

Welcome to New Homes Alberta, a website operated by Digital Agent Academy. Our website URL is newhomesalberta.ca. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users and clients.

1. What Personal Information Do We Collect?

Personal information refers to any data about an identifiable individual. We may collect various types of personal information, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Mailing or business address
  • Financial information (for transactions, processed by trusted third-party service providers)
  • IP address and device/location information
  • Any additional information you provide voluntarily (e.g., in emails, comments, or through the use of our services)

2. Purposes for Collecting Your Personal Information

We use your personal information for purposes including:

  • Providing information about our real estate services
  • Customizing content based on your location
  • Managing our relationship with you
  • Processing orders and managing financial transactions
  • Authenticating and registering your profile for our services
  • Offering technical support
  • Responding to your inquiries
  • Sending marketing communications, if consented
  • Facilitating virtual appointments and tracking communications
  • Marketing and advertising purposes
  • Improving our website and service offerings
  • Compliance with legal obligations

3. When Do We Collect Personal Information?

We collect your personal information when you:

  • Register for our services
  • Contact us via email, phone, or through our website
  • Attend events or conferences we sponsor
  • Sign up for newsletters or other communications
  • Engage with features on our site that request personal information
  • Provide information through third-party partners or publicly available sources

4. Limiting Collection of Personal Information

Our collection of personal information is limited to what is necessary for the purposes outlined in this policy. We collect, use, and disclose your personal information in accordance with this Privacy Policy.

5. Use, Disclosure, and Retention of Personal Information

We do not use your personal information beyond the scope of consented purposes. We retain personal information only as long as necessary for these purposes and to comply with legal obligations. Disclosure may occur:

  • For referrals to our partners
  • To service providers aiding our operations
  • For legal compliance, fraud protection, and safety
  • In the event of a business transfer or sale
  • As otherwise consented by you

6. Data Processors in Other Countries

To offer our services, we may use third-party service providers who may process and store personal information in countries with different data protection laws. We ensure appropriate protections for international data processing.

7. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string (hash) from your email address may be provided to the Gravatar service to check if you are using it. After your comment is approved, your profile picture is visible to the public in the context of your comment.

8. Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

9. Cookies

If you leave a comment, you may opt-in to save your name, email address, and website in cookies. These cookies last for one year. We also set temporary cookies during login and use cookies for logged-in users and for those editing or publishing an article. These cookies vary in duration.

10. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website, which may collect data about you, use cookies, and monitor your interaction.

11. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

12. How Long We Retain Your Data

Comments and their metadata are retained indefinitely. For registered users, we store the personal information they provide in their profile. Users can see, edit, or delete their personal information at any time (username cannot be changed). Administrators can also see and edit that information.

13. What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of your personal data we hold, including any data you have provided to us. You can also request that we erase any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.

14. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

By using our site and services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

16. Contact Us

For any questions or concerns regarding this policy, please contact us at [Insert Contact Information].

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